Refund policy
Refund Policy
We want every adventure you take to be backed by gear you can count on. If something isn't right with your order, we're here to help make it right.
Returns
We accept returns within 30 days of your purchase date for eligible items in their original condition.
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Damaged, Defective, or Incorrect Items
If your order arrived damaged, defective, or you received the wrong item, please contact us at support@wildwonderco.com within 30 days of delivery with your order number and a brief description of the issue. We will work quickly to make it right at no additional cost to you.
Non Returnable Items
Items that have been worn, washed, altered, or customized may not be eligible for return.
Refunds
Once your return is received and inspected, approved refunds will be issued to your original payment method.
Contact
For questions about your order or returns, please contact us at support@wildwonderco.com.